All products purchased from Wear Leeno can be exchanged within 7 days of purchase only if
- The item(s) is faulty, damaged or defective at the time of delivery.
- The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
- You must notify us within 3 days of delivery by writing to wearleeno18@gmail.com or by calling at 030-40004140, in case you want to raise a dispute. At Wear Leeno, we look at each dispute on a case-by-case basis and try to be fair to both parties.
- Replacement will be sent in case a defected/faulty/damaged item is shipped. You will be required to email photographic evidence of the defective item at wearleeno18@gmail.com, within 7 days of purchase before any claims can be processed.
There are certain scenarios where it is difficult for us to support exchanges. Such scenarios include but are not limited to the following:
- Exchange requests are made outside the specified time frame.
- The product is damaged because of use.
- The product has been tampered.
- Anything is missing from the package including price tags, labels, original packing, freebies, and accessories.
- Packs: packs of products (containing more than one item) are considered to be one item, so their packaging may not be opened and they may not be returned partially or individually.